The auction debits the money, but there is no product

Dear, will it always be like this now? I bought it - I didn’t get it - I wrote it on the forum,or are they planning to fix it somehow? I’m already trying to buy those resources that are not the first or second on the list, but from the middle,but still there is such a nuisance

No, it’s just accidental

0x6c52a06f1068dc37f34db7a93939ca721b4020e82619c92a73f25943b7da330c
Flour

Когда героев вернёте?

Good afternoon, today I paid for 3 items, but nothing came to my inventory:

My cfx wallet: aarmdvb4aap9hg9d9rbr5jpuymejave6tykv4r07bm

Superior cheese:
0xe4dbcae21718de540b68fbb4a98e9783ae6605e53dbc347abc9687d3bf390787

Superior cheese:
0x8f998f537320061ed0080105c4c191b79ac0504f1965ef37e82dfe6131d01dd2

Garnet shard
0x5721bcf3b3c5553844c05a901e3c7543d5b66416151aeed37e7a51c58022c962

Good afternoon, I paid hero help pack, but I didn’t get it to my account
Tx hash: 0x064579c206d0c6ef146e88ad7bd4a9ca0630fdf5249f11a6430b83a8e850fa5e

Are there plans to fix this? I was charged 290 cMoon (145 cMoon twice) for the hero help pack that never unlocked. Please return 145 cMoon and unlock my heroes. If possible instead of a 145 cMoon refund, please unlock the hero help pack for my daughter’s Condragon account as well. Her wallet is: cfx:aaratkcpv086ks28ucadn0kyy63ayxg6w68buv59w7

my transactions:
0x3873cc726a9f0de2da0b4e1f19ed3a6640d844e4fce747617743dfe75d0475eb
0xea6da557491bb7d7d2df4fb4bd604af51a127aa5fbf59fc0c80a90230e89d7c8

as a proposed fix for this problem I would suggest running an additional database table with columns: tx hash, item id, and status. Then run a cron job that checks each pending item on confluxscan every 5 minutes or so and distributes items if they have not already been delivered. This way you would also be able to add to the sales history and show the transaction as pending. This fix would work for the market(if you deliver items on status change), expeditions (if you trigger the collection upon status change), and the IAP store(if you deliver items on status change). I would love to be able to help with this game!

Did you ever get this?

Need to increase the GAS PRICE, speed up the transaction, reserve a little cfx as a handling fee, because the conflux network is stuck now