The auction debits the money, but there is no product. Problem N.2

Hello everyone.I hope for help in solving this problem, as this problem is not my only one.The essence of the problem is that when you buy something at an auction, the money disappears without a trace, but the purchased product is not in the inventory.I’m in shoke.guys, how is that? You can see that in tx hash two transactions each at 0.001 CFX.

tx hash:

0xf2e32f43b725828a3309f1c269a14a52e90019f78b322b55751101af64861b00

0x9b829d2b6346d55ea13715c9011fdd65b0835e4e03b081e0a67ecbd141e6b570

@ConDragon2
I’ve got a similar problem
my wallet cfx:aasty20s9ney03zk23gds1tzyu2edkp27ayhzfz3u5

tx hashes:

0x87d15e995f491a1c73207dd16f0af53f2bfe88ffdca30d3bf8d366193fd00333
52

0x715147df767698186b2294394ffb9bb06ee8ba95d84216568da5d5b6f6d59a95
21

What did you buy

OK,,,

I buy 2 Corn.

ok ,

Problem not resolved, still waiting